We’ve put together answers to the most common inquiries about appliance repairs, installations, and TV mounting. Whether you’re wondering about pricing, service areas, or what to expect during an appointment, our FAQ section is here to give you clear and helpful information.
Your satisfaction is extremely important to us. Unsatisfactory service or unprofessional behavior is not acceptable. In such cases, please call us at (587) 406-0555 or email us at info@bestserve.ca to escalate the issue.
Rest assured, our customer service team will take prompt action to resolve the problem and ensure you are completely satisfied with the outcome.
Sometimes, our technician might be delayed due to extended service time on a previous call or unexpected traffic interruptions. In such cases, our customer support team or the technician will contact you to update you or reschedule the appointment.
However, if the technician fails to show up or does not reschedule, we understand the inconvenience and want to respect your time. In this situation, we will provide a $25 discount on your billing.
Your satisfaction is our priority, and we appreciate your understanding in these rare cases.
We completely understand that sometimes things slip your mind. However, if our technician arrives and no one is available for the scheduled appointment, a $50 “No-Show” fee will apply.
This helps us cover the technician’s time, travel, and fuel costs.
To avoid this charge, please call us at (587) 406-0555 at least 3 hours before your appointment if you need to cancel or reschedule.
It’s okay — we understand plans can change! 😊
If you need to cancel your appointment, please call us at (587) 406-0555 at least 3 hours in advance. This helps us allocate that time to another customer and saves our technician’s valuable time.
Absolutely. All of our repairs and installations are backed by a service warranty, giving you peace of mind that the job was done right.
We proudly serve most of Southern Alberta cities like Calgary, Lethbridge, Medicine Hat, Brooks and and surrounding areas. If you’re unsure whether we service your neighborhood, give us a quick call or write to us and our team will confirm availability right away.
Yes. We offer same-day and next-day service appointments whenever possible. Availability may vary depending on your location and the type of service, but our goal is to get your appliances back up and running as quickly as possible.
Our certified technicians can repair or install all major appliance brands and models, including Whirlpool, Samsung, LG, GE, Bosch, Maytag, Frigidaire, KitchenAid, and more and all brands and sizes of TV.