Frequently Asked Questions

Have questions about our services?

We’ve put together answers to the most common inquiries about appliance repairs, installations, and TV mounting. Whether you’re wondering about pricing, service areas, or what to expect during an appointment, our FAQ section is here to give you clear and helpful information.

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❓ Why is water leaking inside or outside my fridge?

If your fridge is leaking water, it could be caused by several common issues:

  1. Clogged or frozen defrost drain – Water from the defrost cycle may accumulate if the drain is blocked.
  2. Damaged or misaligned door gasket – A poor seal can cause condensation and leaks.
  3. Overflowing drip pan – The drip pan collects water from condensation; if it’s cracked or full, water can spill.
  4. Ice maker or water dispenser issues – Leaks can occur if hoses are loose, cracked, or improperly connected.
  5. High humidity or condensation – Environmental conditions can cause water to pool inside or outside the fridge.

For professional fridge repair, BestServe Appliances can diagnose and fix the leak quickly, preventing further damage and maintaining efficient operation. Call (587) 406-0555 or email info@bestserve.ca to schedule a service.

Tip: Regularly check the defrost drain, door gasket, and drip pan to prevent water leaks.

❓ Why is my fridge making strange noises?

If your fridge is making unusual or strange noises, it could be caused by several common issues:

  1. Compressor operation – Normal humming or clicking sounds come from the compressor cycling on and off.
  2. Fan problems – The evaporator or condenser fans may be loose, obstructed, or worn out, causing rattling or buzzing.
  3. Ice buildup – Excess ice in the freezer can cause popping or cracking sounds as it expands or melts.
  4. Vibrations from leveling issues – An unlevel fridge can produce vibrating or knocking noises.
  5. Loose components – Internal parts, shelves, or drip trays may be rattling during operation.

For professional fridge repair, BestServe Appliances can diagnose and fix the issue quickly, ensuring your fridge runs quietly and efficiently. Call (587) 406-0555 or email info@bestserve.ca to schedule a service.

Tip: Regular cleaning and checking that the fridge is level can prevent most noise issues.

❓ Why won’t my washer start?

If your washer won’t start, it could be caused by several common issues:

  1. Power supply problems – Ensure the washer is properly plugged in and the outlet is working.
  2. Tripped circuit breaker or blown fuse – Electrical issues can prevent the washer from powering on.
  3. Door or lid not closed properly – Most washers won’t start if the door or lid isn’t securely closed.
  4. Faulty start switch or control board – Malfunctioning electronics may prevent the cycle from starting.
  5. Child lock activated – Some washers won’t operate when the child lock is on.

For professional washer repair, BestServe Appliances can diagnose and fix the issue quickly, ensuring your washer works safely and efficiently. Call (587) 406-0555 or email info@bestserve.ca to schedule a service.

Tip: Always check the power connection, door/lid, and child lock before requesting service to save time.

❓ Why isn’t my washer draining properly?

If your washer isn’t draining properly, it could be caused by several common issues:

  1. Clogged drain hose – Lint, debris, or kinks in the hose can block water flow.
  2. Blocked pump filter – Many washers have a filter that can become clogged, preventing drainage.
  3. Faulty drain pump – A broken or malfunctioning pump may stop water from draining.
  4. Improper installation – Drain hoses that are too high or low can affect proper drainage.
  5. Objects stuck in the pump – Small items like coins or buttons can block the pump or hose.

For professional washer repair, BestServe Appliances can diagnose and fix the issue quickly, restoring proper drainage and operation. Call (587) 406-0555 or email info@bestserve.ca to schedule a service.

Tip: Regularly clean the pump filter and check the drain hose to prevent drainage problems.

❓ Why is my washer shaking excessively during cycles?

If your washer is shaking or vibrating excessively, it could be caused by several common issues:

  1. Unbalanced load – Unevenly distributed clothes can cause the drum to shake.
  2. Washer not level – Make sure all four feet are firmly on the floor and properly adjusted.
  3. Worn shock absorbers or suspension springs – These components stabilize the drum during cycles.
  4. Damaged drum bearings – Worn bearings can lead to excessive noise and vibration.
  5. Overloading the washer – Exceeding the recommended capacity can cause instability.

For professional washer repair, BestServe Appliances can inspect, diagnose, and fix the issue, ensuring smooth and safe operation. Call (587) 406-0555 or email info@bestserve.ca to schedule a service.

Tip: Always distribute laundry evenly and avoid overloading to minimize shaking and prolong the life of your washer.

❓ Why isn’t my dryer heating?

If your dryer isn’t heating, it could be caused by several common issues:

  1. Faulty heating element – A broken or burned-out element can prevent your dryer from producing heat.
  2. Tripped thermal fuse – Safety components may shut off the heating function if the dryer overheats.
  3. Blocked vent or lint buildup – Restricted airflow can cause the dryer to run without heating properly.
  4. Defective thermostat or temperature sensor – These components regulate heat, and malfunction can prevent proper heating.
  5. Gas supply issues (for gas dryers) – Ensure the gas valve is open and the supply is active.

For reliable dryer repair, BestServe Appliances can diagnose and fix the problem quickly, ensuring your dryer works safely and efficiently. Call (587) 406-0555 or email info@bestserve.ca to schedule a service.

Tip: Regularly clean the lint filter and vent to maintain proper heating and prevent damage.

❓ My dryer is making loud noises. Can BestServe Appliances fix it?

If your dryer is making loud or unusual noises, it could be caused by several common issues:

  1. Worn drum rollers or bearings – These parts support the drum and can wear out over time.
  2. Loose or broken belt – A damaged belt can cause banging or thumping sounds.
  3. Objects trapped inside – Coins, buttons, or other debris may be caught in the drum or lint trap.
  4. Faulty blower wheel – A damaged or loose blower wheel can create rattling or grinding noises.
  5. Motor issues – Problems with the motor can result in humming, buzzing, or squealing sounds.

For professional dryer repair, BestServe Appliances can diagnose and fix the issue quickly, restoring your dryer to safe and quiet operation. Call (587) 406-0555 or email info@bestserve.ca to schedule a service.

Tip: Regular cleaning of the lint filter and inspection of drum components can prevent most noise problems.

❓ My oven isn’t heating evenly. Can BestServe Appliances repair it?

If your oven isn’t heating evenly, it may be caused by several issues:

  1. Faulty heating element – A damaged or worn-out element can cause uneven heat distribution.
  2. Malfunctioning thermostat – Incorrect temperature readings can prevent proper heating.
  3. Broken temperature sensor – The sensor may not detect the correct temperature, leading to hot or cold spots.
  4. Oven calibration issues – Some ovens require calibration to maintain consistent heat.
  5. Blocked air vents or fans – Convection ovens rely on airflow for even heating; obstructions can cause uneven cooking.

For professional oven repair, BestServe Appliances can diagnose and fix the issue, restoring your oven to safe and consistent performance. Call (587) 406-0555 or email info@bestserve.ca to schedule a service.

Tip: Regular maintenance and checking heating elements can help prevent uneven cooking.

❓ My stove burners won’t ignite. What can be done?

If your stove burners won’t ignite, it could be due to several common issues:

  1. Clogged burner ports – Food debris or grease can block the gas flow.
  2. Faulty igniter – The spark or electric igniter may be worn out or malfunctioning.
  3. Gas supply issues – Ensure the gas valve is open and the supply is active.
  4. Moisture or spills – Liquid on the igniter can prevent proper ignition.
  5. Loose or damaged wiring – Electrical connections to the igniter may be faulty.

For professional stove repair, BestServe Appliances can inspect, diagnose, and fix your burners quickly, ensuring safe and reliable operation. Call (587) 406-0555 or email info@bestserve.ca to schedule a service.

Tip: Regular cleaning of burners and igniters can prevent most ignition issues.

❓ My microwave isn’t heating. Can BestServe Appliances fix it?

If your microwave isn’t heating, it could be caused by several issues:

  1. Faulty magnetron – The magnetron generates heat, and a malfunction can stop the microwave from heating.
  2. Defective high-voltage diode – This component helps convert power for heating.
  3. Blown thermal fuse or thermostat – Safety components may prevent the microwave from operating.
  4. Door switch problems – The microwave won’t heat if the door isn’t properly closed or a switch is faulty.
  5. Control board failure – A malfunctioning control board can prevent the microwave from producing heat.

For professional microwave repair, BestServe Appliances can diagnose and fix the issue quickly, restoring your microwave to full functionality. Call us at (587) 406-0555 or email info@bestserve.ca to schedule a service.

Tip: Avoid using the microwave if it isn’t heating properly, as continued operation can cause further damage.

❓ Why won’t my microwave turn on?

If your microwave won’t turn on, it could be due to several common reasons:

  1. Power supply issues – Ensure the microwave is properly plugged in and the outlet is working.
  2. Blown fuse or tripped circuit breaker – Electrical problems can prevent the microwave from powering up.
  3. Door latch problems – The microwave won’t start if the door isn’t securely closed.
  4. Faulty control board or internal components – Malfunctioning electronics may require professional repair.
  5. Child lock feature is activated – Some microwaves won’t operate when the child lock is on.

For reliable microwave repair, contact BestServe Appliances. Our experienced technicians can diagnose and fix your microwave quickly, ensuring it works safely. Call (587) 406-0555 or email info@bestserve.ca to schedule a service.

Tip: Always check power connections and door latches before calling for service to save time.

❓ Why is my dishwasher leaking?

If your dishwasher is leaking, it can be caused by several common issues:

  1. Worn or damaged door gasket – A faulty seal can allow water to escape during cycles.
  2. Clogged or misaligned drain hose – Water may leak if the hose is blocked or improperly connected.
  3. Overfilled dishwasher – Using too much detergent or overloading the dishwasher can cause leaks.
  4. Loose or broken water inlet valve – This can cause water to flow incorrectly and leak.
  5. Cracked dishwasher tub – In older dishwashers, the tub itself may develop leaks.

For professional dishwasher repair, contact BestServe Appliances. Our skilled technicians can diagnose and fix leaks quickly to prevent further damage. Call us at (587) 406-0555 or email info@bestserve.ca to schedule a service.

Tip: Regular maintenance, including checking gaskets and hoses, can help prevent leaks.