Sometimes, our technician might be delayed due to extended service time on a previous call or unexpected traffic interruptions. In such cases, our customer support team or the technician will contact you to update you or reschedule the appointment.
However, if the technician fails to show up or does not reschedule, we understand the inconvenience and want to respect your time. In this situation, we will provide a $25 discount on your billing.
Your satisfaction is our priority, and we appreciate your understanding in these rare cases.